| Many Chinese scooters are currently available in the | | | | care of the price of the labor. This person spent an |
| market. In fact, 50% of the scooters in the world are | | | | extra $200 for the repairs of his brand new scooter. |
| manufactured by China. As these scooters are being | | | | Another person complained about a muffler guard that |
| sold at lower prices, it is very tempting to purchase | | | | suddenly fell off while he was riding his Roketa |
| such scooters instead of getting more expensive | | | | scooter. He was merely advised to check the nuts |
| models from American, European and Japanese | | | | and bolts of his bike carefully before he takes it for a |
| manufacturers. | | | | ride. Such an answer can be very frustrating. For this |
| Unfortunately, even though many Chinese companies | | | | reason, most of these people have created sites that |
| have done their part in improving their quality control, | | | | are aimed at discouraging people from buying Roketa |
| changing the way people view the quality of their | | | | scooters. |
| scooters can take a longer time. Although a lot of | | | | Is it safe to buy Roketa scooters? |
| people have claimed that they are satisfied by the | | | | Although a lot of customers are frightened away by |
| performance of their Roketa scooters, they are but a | | | | the information given by these critics, one should |
| small fraction of the people who post their opinions | | | | consider that since there are a lot of Chinese scooters |
| online. Perhaps people who are satisfied with the | | | | in the market, the chances of acquiring more |
| product feel that they do not have the need to post a | | | | complaints are greater. Also, most of the forums online |
| comment about this product. | | | | show that the company that distributes do play a role |
| Usual Complaints | | | | in the propagation of this bad rep. People usually |
| Some of the complaints online include defective or | | | | contact the supplier or distributor when they have a |
| fragile parts and unreliable customer service. One of | | | | problem with their bikes. They are then advised based |
| the people who bought a Roketa scooter complained | | | | on the policies of these distributors. If the policy |
| that the scooter had to be started 3 to 5 times just to | | | | dictates that they should pay for the cost of labor as |
| warm it up and keep it running. He also mentioned that | | | | well as the shipping of the part then they will indeed |
| the Roketa scooter he bought had very weak speed | | | | end up paying more than they bargained for to get a |
| cable that was broken after one month. | | | | working scooter. |
| Another customer complained about the way his | | | | Perhaps it's safe to say that one should buy his or her |
| Roketa scooter leaked oil the first time he used it. He | | | | scooter from a reputable dealer. If the price is to good |
| later found out that the gasket cover was wrongly | | | | to be true, better move on to another shop or another |
| placed in the machine. He was then advised that a | | | | distributor. |
| new part will be sent but the company will not take | | | | |